Hi Mark, thanks for writing and calling in to Support last night. I think the troubleshooting we did on the phone narrowed it down to the room sensor, and a new one is on the way. I’ve reached out to you by email directly from our Support email, so please let us know if there’s anything else we can do to assist. Thanks again!
My coolbot keeps flashing all different codes. It turns its own temp setting up and I disconnects from wifi all the time. I have tried to factory reset it and it continues to do it.
Hey there Brant, We are so sorry to hear about the issues you are having with your CoolBot. It sounds like a power supply issue, we would love to get that sorted for you. I will be contacting you from support@storeitcold.com to do a little troubleshooting and get you fixed up.
I can’t wait to get your CoolBot up in Cool, working order! Alexus J
Comments 4
I am getting a Er after a hard reboot after the n then y then Er
Hi Mark, thanks for writing and calling in to Support last night. I think the troubleshooting we did on the phone narrowed it down to the room sensor, and a new one is on the way. I’ve reached out to you by email directly from our Support email, so please let us know if there’s anything else we can do to assist. Thanks again!
My coolbot keeps flashing all different codes. It turns its own temp setting up and I disconnects from wifi all the time. I have tried to factory reset it and it continues to do it.
Hey there Brant,
We are so sorry to hear about the issues you are having with your CoolBot. It sounds like a power supply issue, we would love to get that sorted for you. I will be contacting you from support@storeitcold.com to do a little troubleshooting and get you fixed up.
I can’t wait to get your CoolBot up in Cool, working order!
Alexus J